Shark Plumbing FAQ

Shark Plumbing proudly serves San Jose, Fremont, Milpitas, and other surrounding areas in California. Please contact us to confirm service availability in your specific location.

Yes, Shark Plumbing is fully licensed, bonded, and insured for your peace of mind.

Absolutely! We understand that plumbing emergencies can happen at any time. We offer 24/7 emergency plumbing services to address urgent issues promptly.

We strive to provide prompt service. For emergencies, we aim for immediate response and resolution. For non-emergency services, we'll schedule a convenient time for you.

Yes, we offer free estimates Monday through Friday from 8 a.m. to 4 p.m., excluding holidays.

Yes, we offer military and senior discounts.

We tackle a wide range of plumbing issues, including leaky faucets, burst pipes, clogged toilets, slow drains, low water pressure, running toilets, and general plumbing repairs and replacements.

The first step is to shut off the main water supply to your home if possible. Then, contact Shark Plumbing immediately for professional repair to prevent further damage.

Low water pressure can be caused by various factors, including mineral buildup in pipes, leaky pipes, issues with your water main, or problems with your water heater. Our technicians can diagnose the cause and recommend the appropriate solution.

While some minor issues like a small clog might be temporarily addressed with DIY methods, we highly recommend calling a professional plumber for most repairs. DIY attempts can often worsen the problem or cause further damage to your plumbing system.

Sewer backups are often caused by grease buildup, flushing non-biodegradable items (like wipes or paper towels), and tree root intrusion into the sewer lines.

Signs of a sewer line problem include multiple slow or clogged drains, sewage odors in your home, gurgling toilets, or standing water in your yard near your sewer line.

We offer comprehensive sewer services, including sewer line inspections, cleaning, repairs, and replacements. We utilize advanced techniques to diagnose and resolve sewer issues effectively.

Hydro-jetting is a powerful drain cleaning method that uses high-pressure water to clear out stubborn blockages, grease, mineral buildup, and even tree roots from your pipes and sewer lines, leaving them thoroughly cleaned.

We install and repair both traditional tank water heaters and tankless water heaters.

The lifespan of a water heater varies depending on the type and maintenance. Traditional tank water heaters typically last 10-15 years, while tankless water heaters can last 20 years or more with proper maintenance.

A leaking water heater can be a serious issue. It could be due to a faulty temperature and pressure relief valve, a loose connection, or a crack in the tank. It's crucial to have a professional inspect it immediately to prevent water damage.

For traditional tank water heaters, it's generally recommended to flush them annually to remove sediment buildup, which can improve efficiency and extend lifespan. Tankless water heaters also require periodic flushing.

Tankless water heaters provide on-demand hot water, are more energy-efficient, take up less space, and can have a longer lifespan compared to traditional tank units.

Repiping is often necessary when you experience persistent leaks, low water pressure, discolored water (e.g., rusty water), or if your home has old, deteriorating pipes (like galvanized steel).

We primarily use modern, durable piping materials such as PEX and copper for repiping, depending on your needs and preferences.

The duration of a whole-home repipe can vary based on the size of your home and the complexity of the job, typically ranging from a few days to a week. We work efficiently to minimize disruption.

While you can technically stay in your home, it's important to be prepared for temporary water shut-offs. We will communicate our work schedule with you to minimize inconvenience.

Repiping often involves opening walls and ceilings to access and replace old pipes. We take precautions to minimize damage and can discuss options for patching and finishing afterwards.

Common signs include slow drains, gurgling noises coming from drains, unpleasant odors, recurring clogs, and water backing up in sinks, tubs, or showers.

We strongly advise against using chemical drain cleaners. They can be corrosive, damaging your pipes over time, and often only provide a temporary fix, not addressing the root cause of the clog.

The frequency depends on factors like household usage and the age of your plumbing system. Generally, an annual or bi-annual professional drain cleaning can help prevent major clogs and maintain optimal drainage.

Our professional drain cleaning methods include snaking (using a drain auger) for minor clogs and hydro-jetting for more severe blockages and thorough pipe cleaning.

To prevent clogs, avoid pouring grease or oil down drains, use drain strainers to catch hair and food particles, and avoid flushing non-flushable items down toilets. Regular maintenance can also help.